Delivery & Returns
If you’re ordering from mainland UK, these are charged at a flat rate of £3.95.
Most orders are sent via Royal Mail 2nd class, however if the parcel is large it may be sent via courier. If your parcel is being sent via courier, courier deliveries may require a signature on arrival.
We aim to dispatch orders within 1-2 working days of receiving them. This does not include weekends and holidays. Please make sure that your address is written fully and correctly, we take no responsibility in parcels going to an incorrectly given address.
Delivery to countries outside the UK
Our shipping charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient’s country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information
RETURNS & REPLACEMENTS
If for any reason you wish to return or exchange your order please return in its original packaging within 14 days to;
Shore 2 Sea
1 The Triangle
Teignmouth
Devon
TQ148AU
Returns Terms
We will not be responsible for items lost in the post when being returned. Therefore, we strongly recommend that all returns are sent via recorded delivery. Unfortunately, we cannot reimburse the cost of postage unless the items are faulty or delivered in error.
The refund will be issued when the stock is accepted back and Your refund will be sent to you via your method of payment.
Refunds will be paid on the same card as the order was processed and funds should reach you within 5 to 15 working days
PAYMENT & PRICING
Prices are shown inclusive of VAT where applicable. Payment may be made via paypal, or card through the website. Please remember that when we accept your submitted order for goods on this website, there is a legally binding contract.
Trade Returns & Cancellations
For all trade returns and cancellations, please contact us at
info@shore2sea trade.co.uk